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Terms & Condition For Nimble Appliance Repairs
Please carefully review these terms and conditions, as they encompass vital details about the outstanding services offered by Nimble Appliance Repairs LTD. For any inquiries or if you require a copy in a larger font, kindly contact us.
Service Excellence: Nimble Appliance Repairs LTD is committed to providing unparalleled appliance repair and installation services. Our exceptional team ensures customer satisfaction, consistently delivering on agreed-upon terms.
Gas Appliances and Boilers: Emphasizing safety, all gas appliances and boilers are expertly handled by qualified gas engineers who are gas safe registered. This ensures not only quality service but also the highest standards of safety, making your experience truly exceptional.
Supplier Guarantees: Please note that all guarantees or warranties on parts are subject to the terms provided by our esteemed suppliers. Customers will receive these details for parts only, excluding labor, showcasing our commitment to transparency and quality.
Service Scope: Our services encompass appliance repair and installation, tailor-made to meet your needs and the agreed-upon terms.
Appointment Booking: Customers are encouraged to schedule appointments in advance. While we strive to accommodate preferred timeframes, immediate availability cannot be guaranteed. Service charges will be communicated beforehand, with any additional costs discussed transparently before proceeding.
Payment: Payment for services rendered is due upon job completion or prior, unless otherwise agreed upon in advance. We offer flexibility, accepting various payment methods, including cash, credit cards, and electronic transfers.
Warranty: We stand behind our work with a 30-day warranty on repairs, provided it is for the same reported fault. For added peace of mind, if the same fault recurs within 90 days, we’ll re-perform the repair free of charge, subject to specified conditions.
Parts and Materials: We prioritize authenticity and quality, using high-grade parts and materials from our trusted suppliers. Any specific requests regarding parts or materials should be communicated to us in advance. It’s important to note that we cannot take responsibility for parts provided by customers, and if they fail or incorrect parts are supplied, a callout fee will still apply.
Cancellation Policy: Customers are required to provide at least 24 hours’ notice for appointment cancellations or rescheduling. Failure to do so may result in a cancellation fee.
Liability: At Nimble Appliance Repairs LTD, we meticulously take precautions to ensure the safety and optimal functioning of your appliances. However, please note that we cannot be held liable for any damages or injuries resulting from the use of appliances after repair or installation.
Customer Cooperation: We rely on our customers to provide access to the appliance requiring repair or installation. Effective communication of any relevant information or concerns to our technicians ensures a smooth and efficient service experience.
Privacy Policy: Respecting the privacy of our valued customers is paramount at Nimble Appliance Repairs LTD. Rest assured that we will not share any personal information provided to us during the course of our service.
Feedback and Complaints: Customer feedback is highly valued at Nimble Appliance Repairs LTD. We encourage our customers to reach out with any concerns or complaints regarding our services. Our commitment is to address these issues in a timely and satisfactory manner, striving for continuous improvement.
Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales. By engaging our services, you agree to abide by these terms and conditions.
